Legal Notice

Serenity Mindset Therapy

1. Business Information

Serenity Mindset Therapy is a sole practitioner counselling service operated by Sian Payne.

Contact Address:
4 Godra Bryn
Bettws
Bridgend
CF32 8TU
United Kingdom

Email: sianpayne@serenitymindsettherapy.co.uk

2. Professional Status

Serenity Mindset Therapy provides counselling and wellbeing support services.

All services are delivered in accordance with relevant professional and ethical standards. Therapy provided is not a substitute for medical, psychiatric, or emergency services.

3. Use of Website

The content on this website is provided for general information only and is not intended as medical, legal, or professional advice.

While reasonable efforts are made to ensure accuracy, Serenity Mindset Therapy makes no guarantees that the information on this website is complete, accurate, or up to date.

Use of this website is at your own risk.

4. No Therapeutic Relationship

Accessing or using this website, including contacting Serenity Mindset Therapy, does not establish a therapeutic relationship.

A therapeutic relationship is only formed once an initial consultation has taken place and both parties agree to proceed with services.

5. Limitation of Liability

To the fullest extent permitted by law, Serenity Mindset Therapy shall not be liable for any loss or damage arising from:

Use of, or inability to use, this website
Reliance on information provided on this website
Any errors or omissions in content

Nothing in this notice excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

6. External Links

This website may contain links to third-party websites. These are provided for convenience only.

Serenity Mindset Therapy has no control over and accepts no responsibility for the content, privacy policies, or practices of third-party websites.

7. Confidentiality and Communication

While every effort is made to protect your privacy, communication via email or website forms may not be fully secure.

Sensitive or urgent matters should not be communicated via unsecured channels.

8. Intellectual Property

All content on this website, including text, branding, and images, is the property of Serenity Mindset Therapy unless otherwise stated.

Content must not be copied, reproduced, or distributed without prior written permission.

9. Crisis and Emergency Support

Serenity Mindset Therapy does not provide crisis support.

If you are in immediate distress or at risk, please contact:

Your GP
NHS 111
Emergency Services (999)

10. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of England and Wales.

11. Updates to This Notice

Serenity Mindset Therapy reserves the right to update this Legal Notice at any time.

Users are encouraged to review this page periodically.

12. Professional Memberships and Registration

Sian Payne of Serenity Mindset Therapy is:

A registered member of the National Counselling and Psychotherapy Society (NCPS)
Registered with the Information Commissioner’s Office (ICO) in compliance with UK data protection legislation
Fully insured to provide counselling and wellbeing services

Copies of registration and insurance details are available upon request.

Last updated: April 2026